User Support Technician
Salary | $30.00 hourly |
---|---|
Job Type | Full Time |
Vacancy | 4 |
Job ID | 87026608 |
Employer name | |
Posted Date | 27-05-2021 |
Expired at | 27-02-2022 |
Description
Job requirements
Languages
English
Education
Other trades certificate or diploma
Experience
1 year to less than 2 years
- Specific Skills
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced; Consult user guides, technical manuals and other documents to research and implement solutions; Provide advice and training to users in response to identified difficulties; Collect, organize and maintain a problems and solutions log for use by other technical support analysts; Supervise other technical support workers in this group; Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software; Provide business systems, network and Internet support to users in response to identified difficulties