Tasks

• Plan, organize, direct, control and evaluate daily operations
• Determine type of services to be offered and implement operational procedures
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Set staff work schedules and monitor staff performance
• Address customers’ complaints or concerns
• Provide customer service
• Recruit, train and supervise staff

Supervision

• 5-10 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Physically demanding
• Attention to detail
• Standing for extended periods
• Overtime required

Personal suitability

• Client focus
• Dependability
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player