Accounts Supervisor

  • Full Time
  • Terrace , BC
  • Posted on May 15, 2021
  • Vacancy: 5
  • Salary: 400

Accounts Supervisor

Salary $400
Job Type Full Time
Vacancy 5
Job ID 72926928
Employer name
Posted Date 15-05-2021
Expired at 15-02-2022


Crew Chief Fuels is currently seeking an Accounts Supervisor to join our growing team.

Position Requirements:

  • Completed post-secondary education or equivalent experience;
  • 2 years of proven experience in customer account or administration management;
  • EXCELLENT written and verbal communications skills in English is a MUST!
  • Strong working knowledge of Sales Force CRM system, as well as Efs / Tcheck systems.
  • Knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook and Access);
  • Strong presentation, negotiation, and problem-solving skills;
  • Organized, detail-oriented with excellent follow-up and priority management skills;
  • Ability to supervise a team of account specialists with a client-oriented approach;
  • Excellent interpersonal, leadership and training skills;
  • Strong knowledge of Web and SM management as well as computer systems;

Duties and Responsibilities:

  • Supervise our growing team of customer service representatives and account specialists;
  • Prepare weekly work schedules and assign duties as per the company policy;
  • Conduct random QA checks and ensure everyone follows the company service standards;
  • Evaluate the performance of the team and provide additional training as needed;
  • Establish working procedures as it relates to servicing and developing client accounts;
  • Prepare weekly reports on the progress of the department and resolve outstanding issues;
  • Respond to client inquiries and timely address all concerns to their satisfaction;
  • Keep stock of office supplies and place orders when necessary;
  • Ensure that all computer systems are up and running and supervise its maintenance;
  • Review and update the website content as well as maintain company SM presence;
  • Ability to perform the same duties as employees supervised;

Job Details:

Job Vacancies: 1

Terms of Employment: Permanent, Full-Time

Work Hours: 35 Hours/Week, with occasional overtime

Wages: $25.00/Hour, and overtime rate of $37.50 paid after 44 Hours per week

Start Date: As Soon As Possible

Language Requirements: English

COVID-19 Considerations:To keep our employees as safe as possible, we provide face masks, gloves and face shields.Masks are mandatory in the office and we have hand sanitizing stations.

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